Recapture your value from Professional Services projects
Each new one-off project is a drain on profitability as the services team tries to untangle what was sold and what expectations the client has adopted. Over the course of the project, incomplete planning and unexpected issues cause delays and extra effort. Often, it takes the heroic efforts of the project manager and engineering team to bring the project to a successful conclusion.
Although migration to the cloud has undoubtedly reduced the quantity and size of professional services IT projects, they still represent a significant source of additional client spend share for providers.
In order to capitalize on this opportunity, and scale the professional services revenue stream, providers must convert these one-off projects into repeatable service offerings with defined value propositions, repeatable methodologies, and targeted outcomes.